KATHRYN MACFARLANE - 7/9/2022 17:35:05
This is the 2nd parcel not delivered to the requested address by GLS, instead left at the parcel centre. The reason given is reception was not open; in my order, I indicated the opening hours of reception. In addition, this parcel was due to arrive between 9/7 and 12/7, but delivery was attempted on 8/7. These are big parcels and I have no car - difficult to pick up on foot. The website doesn't even tell me which parcel centre my parcel is stored at. I could not be more critical of the service offered.