Gérard N - 2022-08-23
Organization to review. I was expecting a package at my home. I receive an SMS from DHL with the mention "Address not found" This is curious because I often have it delivered to my home. I receive another SMS telling me that there will be a new delivery attempt the next day. Unfortunately the next day, new SMS with the mention "address not found" and asking me to contact DHL. I go to their premises the next day and there no one is able to tell me where my package is. In the meantime, I receive an SMS informing me that my package has been dropped off at a collection point without further details (so I say BRAVO!!!). With the help of the site on which I ordered the item, I was able to learn that DHL had dropped off the package at a relay point near my home. It would have been good to let me know and tell me the address of this relay point.