GEODIS | Distribution & Express, Le Plessis-Pâte. GEODIS Agences, Bureau et Point relais.

N O - 2022-07-26

A zero point, a delivery service at 50 euros for not being delivered and realizing on the follow-up that this is indeed the case. By calling customer service, the correspondent tells me that he can't do anything, that the driver has signed and that he is right, that he has too many worries with false declarations, this one therefore calls me a liar and can't do anything for me, don't ask his delivery person in progress (I call 30 minutes after noticing this on the tracking number). This one tells me to contact my sender and that he is the one who must make a complaint. Inadmissible to flee!

M H (hm) - 2022-09-22

It's a shame !!!! The delivery man did not notify him of his arrival but in addition I told him that I was disabled and that I could not receive my packages, he replied that he was not allowed to go up (with lift) my parcels. I'm going to tell Truffaut right away.

Claudia Claudia - 2022-08-02

Catastrophic the delivery man does not warn before the delivery or that we had taken the options he does not wait when we tell him that we are going down. And to top it off, he insults us. A week after making calls we are told that our package cannot be found and we have no news, no manager is following up on us!!!!!!! It is shameful

Marinette Ggn - 2022-11-25

The worst delivery service so far experienced! A delivery expected for 2 weeks, rescheduled twice on Saturdays (while they are closed on weekends) because the delivery people don't come by without warning, without texts or emails while we organize to be present at home! And when we call Geodis to complain, we are looked down on, or we are told that they can't do anything about it or better, that we have to call back when we've calmed down (to hang up on us!!!) . Everything except professionals from standard to delivery!!!

Liona Bocca - 2022-11-18

I wish you closure. PS: the lady who got the bumper smashed by one of your delivery guys who also fled. (my car was parked at a stop in a parking space) Witnesses came to tell me all the scene as well as the evidence of the surveillance videos, Or saw him back into my parking space and hit my car. he got out of the truck to watch his own damage caused, then he fled at full speed. (garlic bumper, lights, etc.) + 1500 euros for repairs. Really a kind of typical room in the image of your sign. The deliveries I do not even speak about it, of the incapable ones but once again it represents you. Cordially