Tnt Express National, Lyon. TNT Agences, Bureau et Point relais.

Andrew Croft - 2021-12-22

TNT/FedEx Lyon branch provides the worst courier service I have ever seen. I ordered picking up the parcel from my partner, but TNT didn't come for it for the three (!!!) days. Shame on you!

Aurelien Geot - 2022-07-09

So TNT is the most incredible of all. The seller gives them the correct delivery details, they are able to scratch the first name (Aurélien becomes AURALIEN at home). They deposit the package in a relay because supposedly we are absent on the day of delivery (which in my case was absolutely not true). Not a call, nothing... And when we go to the said relay point, we are told that TNT does not drop off any parcels there and that they say they put it here when they haven't. don't want to deliver. Wonderful, keep it up!

Christophe Escoffier - 2022-12-20

The deliverers don't even bother to ring the intercom and take the package directly to the parcel point. We pay 14 €, we block a day and we find ourselves having to move..

Brigitte Giraud - 2022-11-22

Do not even bother to try to deliver at home, go directly to the relay point, even if we paid to be delivered at home. Ineligible

Thibault Capdessus - 2022-06-07

D'une incompétence déconcertante. Voilà 6 mois que notre société se voit facturer des prestations qui ne la concernent pas. Si en 6 mois vous n'êtes pas capables de changer des infos de facturation (pas compliqué en plus, nous ne sommes ni l'expéditeur ni le receveur de marchandise !!!) et aller chercher l'argent qui vous est dû là où il vous est dû (6000€ tout de même...), posez-vous les bonnes questions. Les réponses de vos collaborateurs face à ce problème sont tout simplement inacceptables.